{"id":998,"date":"2026-01-19T19:53:04","date_gmt":"2026-01-19T19:53:04","guid":{"rendered":"https:\/\/advceramicshub.com\/?page_id=998"},"modified":"2026-05-09T11:59:55","modified_gmt":"2026-05-09T18:59:55","slug":"contact","status":"publish","type":"page","link":"https:\/\/advceramicshub.com\/de\/contact\/","title":{"rendered":"Kontakt"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"padding-top:80px;padding-bottom:80px;min-height:380px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-theme-palette-9-background-color has-background-dim-60 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"456\" src=\"https:\/\/advceramicshub.com\/wp-content\/uploads\/2026\/05\/casual-businessman-working-using.jpg\" class=\"wp-block-cover__image-background wp-post-image\" alt=\"\" data-object-fit=\"cover\" srcset=\"https:\/\/advceramicshub.com\/wp-content\/uploads\/2026\/05\/casual-businessman-working-using.jpg 1500w, https:\/\/advceramicshub.com\/wp-content\/uploads\/2026\/05\/casual-businessman-working-using-300x91.jpg 300w, https:\/\/advceramicshub.com\/wp-content\/uploads\/2026\/05\/casual-businessman-working-using-1024x311.jpg 1024w, https:\/\/advceramicshub.com\/wp-content\/uploads\/2026\/05\/casual-businessman-working-using-768x233.jpg 768w, https:\/\/advceramicshub.com\/wp-content\/uploads\/2026\/05\/casual-businessman-working-using-18x5.jpg 18w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\"><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-theme-palette-3-color has-text-color\" style=\"font-size:48px;font-weight:700\">Contact Us<\/h1>\n\n\n\n<p class=\"has-text-align-center has-theme-palette-3-color has-text-color wp-block-paragraph\" style=\"margin-top:20px;font-size:18px\">Whether you require standard product selection, complex engineering design, or technical support, our expert team is here to assist. We guarantee a response within 24 hours.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7311e03e wp-block-columns-is-layout-flex\" style=\"padding-top:60px;padding-right:40px;padding-bottom:60px;padding-left:40px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1a202c;margin-bottom:16px;font-size:32px;font-weight:700\">Advanced Ceramics Hub<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4a5568;margin-bottom:32px;font-size:16px\">We specialize in precision ceramics, industrial ceramics, electronic ceramics, custom parts, and high-purity ceramic powders, providing tailored solutions for a wide range of industries.<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items998_ct0001-01:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items998_ct0001-01 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;column-gap:12px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items998_ct0001-01 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items998_ct0001-01 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items998_ct0001-01 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items998_ct0001-01 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{color:#2d3748;font-size:16px;line-height:28px;color:#2d3748;}.kt-svg-icon-list-items998_ct0001-01 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items998_ct0001-01 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-998_ct0002-02 .kt-svg-icon-list-single{color:#3182ce !important;}.kt-svg-icon-list-item-998_ct0002-02 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-998_ct0002-02\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_map-pin kt-svg-icon-list-single\"><\/span><span class=\"kt-svg-icon-list-text\"><strong>Address:<\/strong> 230 Steele St, Denver, CO 80206, United States<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-998_ct0003-03 .kt-svg-icon-list-single{color:#3182ce !important;}.kt-svg-icon-list-item-998_ct0003-03 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-998_ct0003-03\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_mail kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/><polyline points=\"22,6 12,13 2,6\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Email Us:<\/strong> <a href=\"mailto:sales@heegermaterials.com\">sales@heegermaterials.com<\/a><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-998_ct0004-04 .kt-svg-icon-list-single{color:#3182ce !important;}.kt-svg-icon-list-item-998_ct0004-04 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-size:var(--global-kb-font-size-md, 1.25rem);font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-998_ct0004-04\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_phone kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07 19.5 19.5 0 0 1-6-6 19.79 19.79 0 0 1-3.07-8.67A2 2 0 0 1 4.11 2h3a2 2 0 0 1 2 1.72 12.84 12.84 0 0 0 .7 2.81 2 2 0 0 1-.45 2.11L8.09 9.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45 12.84 12.84 0 0 0 2.81.7A2 2 0 0 1 22 16.92z\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Call Us:<\/strong> <a href=\"tel:+19253858104\">+1(925)-385-8104<\/a><\/span><\/li>\n<\/ul><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img decoding=\"async\" src=\"https:\/\/advceramicshub.com\/wp-content\/uploads\/2025\/02\/Advanced-Ceramics-Hub.jpeg\" alt=\"Advanced Ceramics Hub\" style=\"border-radius:8px\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#f7fafc;padding-top:60px;padding-right:40px;padding-bottom:60px;padding-left:40px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1a202c;margin-bottom:24px;font-size:28px;font-weight:700\">Popular Questions<\/h2>\n\n\n<style>.kt-accordion-id998_3469c6-fb .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id998_3469c6-fb .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id998_3469c6-fb > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{background:#ffffff;color:#2b6cb0;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#2b6cb0;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#2b6cb0;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id998_3469c6-fb > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id998_3469c6-fb .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id998_3469c6-fb .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id998_3469c6-fb > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id998_3469c6-fb:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id998_3469c6-fb .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 767px){.kt-accordion-id998_3469c6-fb .kt-accordion-inner-wrap{display:block;}.kt-accordion-id998_3469c6-fb .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id998_3469c6-fb .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id998_3469c6-fb > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:var(--global-kb-font-size-sm, 0.9rem);}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id998_3469c6-fb kt-accordion-has-4-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-left\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane998_540c3a-b2\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How to place an order?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\" style=\"font-size:15px\">To place an order, you can submit it via email, phone, or a formal purchase order (PO). Please provide the correct quote number and select your preferred payment method. We accept prepayment via credit card, PayPal, Stripe, wire transfer, and ACH (our preferred option). For Net 30 orders, please contact us to provide a credit reference for verification. For schools, government agencies, military, and publicly listed companies within the U.S., Net 30 payment terms are typically available.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane998_cd5f76-cd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How can I check the logistics information of my order?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\" style=\"font-size:15px\">Once your order is shipped, we will provide the logistics information via email for your tracking. If you have any questions about your order\u2019s shipment or logistics, please feel free to contact your account manager or our logistics specialist, Wendy, at <a href=\"mailto:sales@heegermaterials.com\">sales@heegermaterials.com<\/a>. We will get back to you within 24 hours.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane998_42445c-ac\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is included with the shipment regarding documentations?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\" style=\"font-size:15px\">All items shipped are accompanied by the following documentation:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Certificate of Analysis (COA):<\/strong> Provided by our manufacturers, this analysis is specific to the actual lot of material being sent, unless otherwise stated as a \u201ctypical analysis.\u201d<\/li>\n\n\n\n<li><strong>Safety Data Sheet (SDS):<\/strong> Prepared by Advanced Ceramics Hub\u2019s technical staff in compliance with OSHA regulations, based on the best available knowledge. It is provided solely for the buyer\u2019s information, consideration, and investigation. Advanced Ceramics Hub assumes no responsibility for the accuracy or completeness of the data contained in the SDS.<\/li>\n\n\n\n<li><strong>Invoice:<\/strong> A copy of the invoice for your purchase will be included with the shipment.<\/li>\n\n\n\n<li><strong>Packing List (PL):<\/strong> The packing list detailing the contents of the shipment is also provided for your reference.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane998_32ff14-aa\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the policy for canceling an order?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"wp-block-paragraph\" style=\"font-size:15px\">For custom products or nonstandard parts, cancellations are generally not accepted after the order is confirmed. However, if the Buyer insists on canceling, the following conditions will apply:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Completed Products:<\/strong> The Buyer must accept delivery of any products that are fully completed at the time of cancellation.<\/li>\n\n\n\n<li><strong>Work-in-Process:<\/strong> For nonstandard products that are still in production at the time of cancellation, the Buyer will be responsible for paying for the portion of the product that has been completed. This is calculated based on the percentage of completion, multiplied by the total price of the finished product.<\/li>\n\n\n\n<li><strong>Additional Costs:<\/strong> The Buyer is also required to cover any costs related to the cancellation, including claims arising from subcontractor or vendor agreements, as well as any associated legal, accounting, and administrative fees.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:15px\">In summary, cancellations for custom orders will only be allowed under these specific terms, and the Buyer will bear the responsibility for any additional costs incurred due to the cancellation.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<figure class=\"wp-block-image size-full has-custom-border\"><img decoding=\"async\" src=\"https:\/\/advceramicshub.com\/wp-content\/uploads\/2025\/04\/UPS-DHL-FedEx-Express-Delivery.jpg\" alt=\"UPS DHL FedEx Express Delivery\" style=\"border-radius:8px\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7311e03e wp-block-columns-is-layout-flex\" style=\"padding-top:60px;padding-right:40px;padding-bottom:60px;padding-left:40px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#3182ce;margin-bottom:8px;font-size:14px;font-weight:600;letter-spacing:2px;text-transform:uppercase\">Contact Us<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#1a202c;margin-bottom:20px;font-size:30px;font-weight:700\">Your Precision Technical Ceramics Solutions Partner.<\/h2>\n\n\n\n<p class=\"has-text-color wp-block-paragraph\" style=\"color:#4a5568;margin-bottom:32px;font-size:16px\">As a leading manufacturer and supplier of technical ceramics, we specialize in high-performance ceramic materials and custom components for various areas. Whether you need product inquiries, technical support, or customized services, our team is always ready to respond within 24 hours.<\/p>\n\n\n\n<ul class=\"wp-block-social-links has-normal-icon-size has-icon-color has-icon-background-color is-style-default is-layout-flex wp-block-social-links-is-layout-flex\"><li style=\"color:#ffffff;background-color:#3182ce\" class=\"wp-social-link wp-social-link-facebook has-#ffffff-color has-#3182ce-background-color wp-block-social-link\"><a href=\"https:\/\/www.facebook.com\/advceramicshub\" class=\"wp-block-social-link-anchor\" rel=\"nofollow noopener\" target=\"_blank\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span 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Popular Questions Contact Us Your Precision Technical Ceramics Solutions Partner. As a leading manufacturer and supplier of technical ceramics, we specialize in high-performance ceramic materials and custom components&#8230;<\/p>","protected":false},"author":4,"featured_media":811338,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-998","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":["https:\/\/advceramicshub.com\/wp-content\/uploads\/2026\/05\/casual-businessman-working-using-1024x311.jpg",1024,311,true],"author_info":{"display_name":"Mia","author_link":"https:\/\/advceramicshub.com\/de\/author\/mia\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/pages\/998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/comments?post=998"}],"version-history":[{"count":7,"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/pages\/998\/revisions"}],"predecessor-version":[{"id":811344,"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/pages\/998\/revisions\/811344"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/media\/811338"}],"wp:attachment":[{"href":"https:\/\/advceramicshub.com\/de\/wp-json\/wp\/v2\/media?parent=998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}